Whether it’s light pruning or a complex dismantle over a greenhouse, knowing the workflow helps you budget time and money. Here’s the step-by-step process Bristol Tree Services follows on every job.
The Initial Call
Expect questions about species, height, location, nearby hazards and desired outcome. Photos or a short video speed up the initial assessment and allow us to provide a ballpark cost before visiting.
Free Site Survey & Written Quote
A qualified arborist will:
> Measure crown spread and stem diameter.
> Check for TPOs and conservation constraints.
> Identify decay fungi, cavities or root plate movement.
> Assess access for chipper, MEWP or cranes.
You’ll receive a line-item quote covering labour, equipment, waste removal and VAT. No hidden fees, ever.
Credentials & Insurance
Ask to see:
> City & Guilds NPTC certificates (CS30/31, CS38, CS39).
> Public-liability insurance (£5 m+).
> Employers’ liability (£10 m).
> CHAS or SafeContractor accreditation.
Legitimate contractors will provide these without hesitation.
Risk Assessment & Method Statement (RAMS)
Before work, the team completes RAMS: hazard spotting, exclusion zones, escape routes and PPE requirements. Neighbours are notified of noise windows, usually 08:00-17:00.
The Work Day
Crew arrives, parks chipper and sets up signs. Ground staff clear brash as climbers progress to keep the site tidy and safe. Wood-chip can be left for your beds, donated to allotments or taken for biomass.
Cleanup & Aftercare
We sweep paths, blow lawns and recycle 100 % of arisings. You’ll receive advice on watering, mulching or decay-monitoring if the tree remains. Digital invoice follows; card, BACS or finance accepted.
Red Flags
> Cash-only “special deals”.
> Refusal to provide insurance docs.
> Ladders used for complex climbs.
> No written quote.
For genuine peace of mind, check our 25+ five-star reviews and book your free survey today.